Content in NAPA GOLD

• If a new owner buys a NAPA Gold shop and changes the business name, is that shop still Gold Certified?

  Typically yes. Refer to the NAPA Gold category for more information. NAPA Gold Solution SOP What is the 2025 NAPA Gold Marketing
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• NAPA Gold Solution SOP

  Gold Fund Products & Service Implementation Client claims funds via NAPA Member Site (member.napaautocare.com) Open Member Site > Gold Program > Gold
  573 views
• What options does a client have if they want to cancel services?

  If a client asks to cancel services, their gold fund product can be a stand-alone product. If the product is
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• Can NAPA Gold Marketing funds be used in addition to co-op?

  Yes, NAPA Gold Marketing funds can be used in addition to co-op. Rep Management Bundled will act as a "discount,"
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• Does NAPA Gold Certification stay with the location if the shop is sold?

  Yes, the certification stays with the location (location ID, formerly known as CMNO) as long as the business information, including
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• What should be done if a client accidentally claimed funds with another Gold Vendor or vice versa?

  The client needs to contact NAPA directly to resolve the issue. Notify the AC leadership team if this occurs and
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• What happens if a client claims the wrong product (e.g., rep management instead of ads)?

  If the wrong product is claimed, adjustments can be made internally only at the start of the product. Once the
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• Are the NAPA Gold Marketing Funds refundable?

  No, the funds are non-refundable.
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• What are NAPA Gold Marketing Funds?

  NAPA Gold Marketing Funds are allocated funds to be redeemed, used, or foregone within the calendar year.
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• NAPA Gold Funds - Internal Process

  Gold Fund Products & Service implementation Client claims funds via NAPA Member Site ( https://member.napaautocare.com/ ) Open Member Site > Gold Program
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• 2024 NAPA Gold Marketing Funds

  NAPA Gold Certified shops can choose between two options with Optimize to fit their online needs Facebook Advertisement: Promote your NAPA
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