15 search results

• 
  NAPA Gold Funds - Internal Process
  Answer: Gold Fund Products & Service implementation Client claims funds via NAPA Member Site ( https://member.napaautocare.com/ ) Open Member Site > Gold Program ...
• 
  High Risk Clients SOP
  Answer: When a client is considered high risk: Working with another 3rd party marketing company Expresses a concern/frustration about our program Asks for a ...
• 
  2024 NAPA Gold Marketing Funds
  Answer: NAPA Gold Certified shops can choose between two options with Optimize to fit their online needs Facebook Advertisement: Promote your NAPA ...
• 
  WHAT ARE THE REQUIREMENTS FOR MICHELIN CO-OP?
  Answer: Important: Only dealers on the BDF Program at Michelin are accruing funds that can be reimbursed with services from ODM. ...
• 
  HOW DO WE KNOW IF A DEALER HAS MICHELIN FUNDS TO USE?
  Answer: The short answer: Ask them! A dealer should know how much they have available to use because they have access ...
• 
  Account Transfer Email Template
  Answer: Dear NAME , I would like to take the time to introduce myself as your new Account Manager. I am looking ...
• 
  Epicor FAQs
  Answer: What is the set-up fee for Epicor services? The Epicor set-up fee is typically $500, but our clients receive $500 off ...
• 
  What can Epicor offer NAPA Auto Part stores?
  Answer: Epicor has a program called Eagle that is specific to NAPA Parts. This is currently not part of our partnership ...
• 
  Coaching Call Attempt Email Templates
  Answer: 1st Attempt Email Template – Send on first working day of the month: Subject: Quarterly Coaching Appointment RequestHello ,Hope you are ...
• 
  MY DEALER HAS NEVER HEARD OF CO-OP, HOW DO THEY GET THAT?
  Answer: Not every dealer qualifies for Co-Op through the tire brands they sell. They would have to get in touch with ...
• 
  CAN A DEALER USE 2 Co-Ops TO PAY FOR SERVICES WITH ODM?
  Answer: Short answer: No. Only 1 Co-Op brand may be claimed for 1 service/product with ODM at a time. However, A dealer ...
• 
  WHO PAYS OUT THE FUNDS TO THE DEALER WHEN THEY CLAIM CO-OP?
  Answer: First, if a dealer doesn’t know where his reimbursement or funds come from, they should get in touch with their ...
• 
  WHAT ARE THE REQUIREMENTS FOR BRIDGESTONE CO-OP?
  Answer: 50% Banners must be created by our graphics team to ensure that they meet the requirements. Banners on FB and TW(X) ...
• 
  NAPA Gold Solution SOP
  Answer: Gold Fund Products & Service Implementation Client claims funds via NAPA Member Site (member.napaautocare.com) Open Member Site > Gold Program > Gold ...
• 
  Upsell Strategy, Tips, and Tricks
  Answer: Upsell Strategy Build personal relationships Rapport, rapport, rapport! A true desire to help a client goes a lot further than a magnetic personality Prepare ...