20 search results

• 
  Go Live SOP
  Answer: Notification of New Account Receive via Chatter and/or email after the initial Onboarding client call.  If the Product services include posting, ...
• 
  WHAT IS THE TIMELINE FOR MICHELIN CO-OP SUBMISSION?
  Answer: If your question is “When do they get reimbursed for their funds?”, the answer is simply “There’s no way to ...
• 
  TireConnect – New Sale
  Answer: 1.       Create the product in Salesforce. 2.       Fill the form out on Optimize Garage: https://tireconnect.wufoo.com/forms/zxuelop014gk02/ a.       View the reference sheet on how ...
• 
  TireConnect – Upsell
  Answer: 1.       Create the product in Salesforce. 2.       Fill the form out on Optimize Garage: https://tireconnect.wufoo.com/forms/zxuelop014gk02/ a.       View the reference sheet on how ...
• 
  Warm Sales Transfer SOP
  Answer: An Optimize Territory Sales Representative sells a new client on our services. The new client begins the Onboarding process. Onboarding Initial Call ...
• 
  AutoNet TV – New Sale
  Answer: Create the product in Salesforce. Please reference here on how to create a product Fill the form out from Optimize Garage: ...
• 
  What is the process for the Go Live for a new client?
  Answer: Please see Go Live SOP ...
• 
  WHAT ARE THE REQUIREMENTS FOR MICHELIN CO-OP?
  Answer: Important: Only dealers on the BDF Program at Michelin are accruing funds that can be reimbursed with services from ODM. ...
• 
  WHAT IS THE TIMELINE FOR TIRE PROS CO-OP SUBMISSION?
  Answer: *Timeline always subject to change. As we all know, Tire Pros likes to switch things up. ODM receives an IO from ...
• 
  RideStyler – New Sale
  Answer: Create the product in Salesforce Fill the form out on Optimize Garage: https://www.optimizegarage.com/ridestyler When RideStyler is sold, please add a note to ...
• 
  AutoNet TV – Upsell
  Answer: Create the product in Salesforce. Please reference here on how to create a product Fill the form out from Optimize Garage: ...
• 
  ARC Setup – Website Department
  Answer: ARC can be a new sale or an upsell New Sale – will be part of the build case Upsell – a ...
• 
  NAPA Gold Funds - Internal Process
  Answer: Gold Fund Products & Service implementation Client claims funds via NAPA Member Site ( https://member.napaautocare.com/ ) Open Member Site > Gold Program ...
• 
  Content SOP
  Answer: An SOP describing the best practices of content, including the naming convention standards for content Service Lists and Decks. Naming Conventions Decks ...
• 
  WHEN IS THE LAST DAY FOR A DEALER TO USE THE PREVIOUS YEAR’S FUNDS?
  Answer: Michelin funds are now “Use it or Lose it”. Funds are eligible from Jan 1-Dec 31 of the year they’re ...
• 
  HOW DO I KNOW WHAT CO-OP A DEALER IS USING?
  Answer: The Co-Op brand that a dealer is using is listed on the Product. You can find this information in the ...
• 
  2024 NAPA Gold Marketing Funds
  Answer: NAPA Gold Certified shops can choose between two options with Optimize to fit their online needs Facebook Advertisement: Promote your NAPA ...
• 
  NAPA Gold Solution SOP
  Answer: Gold Fund Products & Service Implementation Client claims funds via NAPA Member Site (member.napaautocare.com) Open Member Site > Gold Program > Gold ...
• 
  Google Service Descriptions
  Answer: Limit content to 200 characters  Air Conditioning:  “Warm weather or cold, you still need to think about our vehicle’s air conditioning. Vehicle ...
• 
  How to pitch Yelp products
  Answer: Position ODM as a Yelp Partner and all of the things that come with it! Dedicated Support (Peter Huber phuber@yelp.com) Advanced Reports ...