TireConnect – Upsell Answer: 1. Create the product in Salesforce.
2. Fill the form out on Optimize Garage: https://tireconnect.wufoo.com/forms/zxuelop014gk02/
a. View the reference sheet on how ...
Upsell Strategy, Tips, and Tricks Answer: Upsell Strategy
Build personal relationships
Rapport, rapport, rapport!
A true desire to help a client goes a lot further than a magnetic personality
Prepare ...
AutoNet TV Cancel Answer:
Put AutoNet TV product into cancel and fill out the cancel event. Please see here to follow the steps for ...
ARC Setup – Website Department Answer:
ARC can be a new sale or an upsell
New Sale – will be part of the build case
Upsell – a ...
AutoNet TV – Upsell Answer:
Create the product in Salesforce. Please reference here on how to create a product
Fill the form out from Optimize Garage: ...
Proposed Subscription Products Answer:
Create a Subscription Product any time you identify or pitch a proposed upsell for a client.
Upon creation, move the Stage ...
TireConnect – New Sale Answer: 1. Create the product in Salesforce.
2. Fill the form out on Optimize Garage: https://tireconnect.wufoo.com/forms/zxuelop014gk02/
a. View the reference sheet on how ...
Content SOP Answer: An SOP describing the best practices of content, including the naming convention standards for content Service Lists and Decks.
Naming Conventions
Decks ...
AutoNet TV – New Sale Answer:
Create the product in Salesforce. Please reference here on how to create a product
Fill the form out from Optimize Garage: ...
Tire Pros IO Process Answer: Tire Pros IO Process
AC’s IO Responsibility:
Once IO is received by AC:
Accounting will build product(s) in SF and verify payment(s)
Note if ...
Photo Shoot Questionnaire Process Answer: Going forward we need to be using this Google Doc Link below for the Photo Shoot Questionnaire piece:
First Steps before ...
Tire Pros IO SOP Answer: AC’s IO Responsibility:
Once IO is received by AC:
Accounting will build product(s) in SF and verify payment(s)
Note if there is any ...
RideStyler – New Sale Answer:
Create the product in Salesforce
Fill the form out on Optimize Garage: https://www.optimizegarage.com/ridestyler
When RideStyler is sold, please add a note to ...
Updating AutoNet TV videos Answer: The videos will be updated, if allowed, on the first business day of each quarter. January, April, July, October.
The ...
Website Update Case Checklist Answer: Include all in one update case with appropriate heading – Q1 updates, February Updates, Spring Updates, Etc.
Include images or graphic ...
Reference sheet for the TireConnect Form Answer:
ODM Account Manager:
Who is filling this form out. This also is the person who put the product(s) in Salesforce
Lead Information:
Company ...